A few months ago I began working on something called The Art of Course Design. My intention was to get that out before the end of 2015. In the spirit of... read more →
In a comment on my recent "recommendations engines" post, Professor James Bradford of Georgia Southern University suggested my irritation with unsolicited (and often inaccurate) recommendations might be due to the... read more →
If you are a girly girl like I am, chances are you've seen the Just Fab and Fabletics ads as you wander around the internet, offering really cute stuff for... read more →
Coffee bags that resemble old motor oil cans, Americana flavoring, and as the designer quips "Coffee for yer Pops." Fuel America is the brainchild of Commoner, Inc., a Boston-based identity... read more →
The moment I stumbled across Marie Catrib's, I was delighted. When a website design gives you that "claps hands like seal" feeling, you know something awesome went into the making... read more →
There is a real disconnect between genuine customer service and social media accounts online for the purpose of providing customer service, and it is almost never the fault of the... read more →
This post was written by Lisa Qualls a while back and not published. Some great points here about looking beyond the SM ROI of marketing efforts and realizing how social... read more →
Reposted July 2, 2012 as this is applicable to an upcoming post on user experience and influence - watch for it this week! In an effort to better communicate what... read more →
Yesterday and this morning I spent some time giving the online presence for our social media product, Intefy, a summer makeover on Twitter and Facebook. I've also recently redesigned the... read more →
I am about to relate a true story. I'm sure many of you have had similar experiences and I'd love to hear about them in the comments. Names will not... read more →
So this morning I had kind of an interesting, annoying, local small business fail. I'm in the country for the weekend - many of you know I live in KC... read more →
This is an awesome video, shared by our friend Mr. Blanchard via Facebook the other day. If you own an ecommerce site or business, you need to watch this and... read more →
The change to a forced Timeline display for all Facebook pages at the end of this week (March 30th!) has many of us scrambling to make sure our Pages look... read more →
Today I witnessed something really annoying. I mean, it got under my skin particularly. My friend Scott Stratten, @unmarketing, posted on Facebook that it was pathetic that there were 10... read more →
This simple, but poignant video might help you think of new things to try and do for your business if you'll sit back and think about where you could say... read more →
