Holger Maassen, Senior IA + XP in Germany, has written an excellent article on some of the pitfalls companies are now experiencing when they don’t have enough coverage across a project for comprehensive user experience, or adequate planning. I was especially taken by some graphics he developed at the end of the article that compare people’s expectations of how a software project or web site is planned and executed, vs. the reality, because I’ve found the second timeline diagram to hold especially true. All of my software engineers and clients should take a moment to read this article – it holds quite a few insightful nuggets and lots of food for thought.
Jun
08
