Today I want to talk to business owners and marketers about how to better use Instagram for visual and effective "free" marketing without it being obnoxious to Instagram users. If... read more →
There is a real disconnect between genuine customer service and social media accounts online for the purpose of providing customer service, and it is almost never the fault of the... read more →
This post was written by Lisa Qualls a while back and not published. Some great points here about looking beyond the SM ROI of marketing efforts and realizing how social... read more →
ENTREPRENEUR has an interesting article that asserts "social media is nothing without creativity" and simply from reading the headline, I got the point and have to agree, from a marketing perspective.... read more →
So this morning I had kind of an interesting, annoying, local small business fail. I'm in the country for the weekend - many of you know I live in KC... read more →
The change to a forced Timeline display for all Facebook pages at the end of this week (March 30th!) has many of us scrambling to make sure our Pages look... read more →
Quick note for clients and friends on Facebook Pages. Not only will FBML tabs be going away entirely June 1st or so, which means all your tabs need to be... read more →
It's finally here... the day we get to eat chili, hot dogs, snack on stadiums made of sandwiches, drink beer, and chat all day with our friends about the NFL Superbowl! Some... read more →
Today I witnessed something really annoying. I mean, it got under my skin particularly. My friend Scott Stratten, @unmarketing, posted on Facebook that it was pathetic that there were 10... read more →
This simple, but poignant video might help you think of new things to try and do for your business if you'll sit back and think about where you could say... read more →
I read a very interesting article called CMOs Need to Change How They Communicate to Their Fans in 2012, that is worth a look. In a survey of consumers and... read more →
I had a bittersweet moment tonight, though ultimately it's a victory and I'm excited to see someone do it. Two years ago, I penned a long diatribe calling for automation... read more →
I've noticed a number of disturbing posts from brands I follow on Facebook lately, and that is to request "I need X number of followers by Monday - please help... read more →
Originally posted February 2009 on the Mr. Tweet blog, this post has been modified slightly to reflect current information.I lived in Texas all my life until moving to Kansas 4... read more →
I have been out on the speakers circuit quite a bit lately speaking about business social strategy. One of the areas I place quite a bit of emphasis on is... read more →
